If something comes up and you simply can’t attend, cancellations and requests for refunds must be received in writing no later than 15 calendar days before the beginning of the annual conference.
Refunds will be processed less a $75 administrative charge. Substitutions between attendees will incur a $25 administrative charge. No refunds will be granted less than 15 calendar days before the conference, or for no-shows.
We would hate for you to miss the annual conference, but if you must, requests should be submitted in writing via email to the Attendee Registration Chair.
Substitutions may be made at any time. If you wish to substitute a participant, please contact the Attendee Registration Chair at the earliest opportunity. Substitutions will be subject to a $25 administrative charge.
All approved refunds will be made within 90 days following the annual conference.
Email Lori Laughlin for any cancellation or substitution requests.